Descripción del puesto
Campus Transportation & Safety Assistant
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Reports to: Transportation Services Coordinator
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Collaborates closely with: School Operations, Transportation, Technology, Security, Admissions & Communication and Academic Teams
Responsibilities: (Including but not limited to)
- Coordinate with transportation companies daily student transportation operations, including routes, stops, and schedule adjustments.
- Support in transportation-related inquiries from parents, staff, and service providers.
- Maintain accurate transportation records in PikMyKid, Veracross, and other related systems.
- Support transportation logistics for field trips, after-school activities, and special school events.
- Monitor bus arrivals and departures during key school transition periods.
- Receive, document, and escalate transportation incidents, ensuring appropriate follow-up.
- Communicate route changes, delays, and emergency transportation updates to families and internal stakeholders.
- Provide visible campus presence at assigned access points during arrival, dismissal, special school events, Family Days, athletics events, and any other activities or events assigned by the coordinator.
- Welcome and direct visitors, parents, contractors, and students in accordance with school procedures.
- Assist with visitor access verification, pass issuance, visitor log management, and early dismissal procedures.
- Verify emails entered into the security desk ticketing system and ensure proper routing and follow-up.
- Report suspicious activity, safety concerns, and protocol violations to the appropriate personnel.
- Support emergency procedures, evacuation drills, and other campus safety operations as assigned.
What you will do: Day-to-day tasks:
- Assist the Transportation Services Coordinator in daily student transportation operations, including routes, stops, and schedule adjustments.
- Respond to transportation inquiries from parents, staff, vendors, and service providers.
- Maintain accurate transportation records in PikMyKid, Veracross, and other related systems.
- Support transportation logistics for field trips, after-school activities, special school events, and communicate route changes or service updates as needed.
- Monitor bus arrivals and departures, attend and follow up on tickets, and receive, document, and escalate transportation incidents as needed.
- Provide visible campus presence at assigned access points during arrival, dismissal, special events, Family Days, athletics events, and other activities assigned by the coordinator.
- Welcome visitors and support access verification, pass issuance, visitor log management, early dismissal procedures, and security desk ticketing follow-up.
- Report safety concerns, support emergency procedures, and provide administrative support to other operational areas as needed.
What you bring: Characteristics this candidate needs to possess to excel in this position.
- Observation Skills
- Communication Skills
- Situational Awareness
- Problem-solving Abilities
- Customer Service skills
Qualifications: Necessary skills, knowledge, and experience to perform the job.
- Currently pursuing or holding an associate’s or bachelor’s degree in a related field.
- Minimum of 2 years of relevant experience in transportation coordination, school operations, administration, customer service, or campus support.
- Previous experience in an educational setting is preferred.
- Strong organizational and multitasking skills with attention to detail.
- Excellent verbal and written communication skills.
- Fluency in English and Spanish.
- Strong interpersonal skills and a customer-service-oriented approach.
- Proficiency in productivity tools, Google Workspace, Monday.com etc.
- Flexibility to support school events, campus operations, and urgent situations as needed.
Detalles
Nivel mínimo de educación: Universitario (Graduado)
Tags:
Nosotros
ABOUT OUR SCHOOL
ISP is a non-profit, student-centered, independent school, inspiring lifelong learners for a future without borders. We are recognized as a leader in international education, offering world-class opportunities for students since 3 years old at Early Childhood Center to 12th grade.
The International School of Panama operates under the license of the Ministry of Education of Panama and is accredited by AdvancED. As an authorized IB World School, we offer the International Baccalaureate Program (IB) for students in grades 11 and 12. In addition, we offer the unique Innovation and Entrepreneurship Certificate and AdvancED certified STEM programs.
ISP CHILD PROTECTION POLICY STATEMENT
Schools strive to ensure that all children in their care are afforded a safe and secure environment in which to grow and develop. Child abuse and neglect are violations of a child’s human rights and are obstacles to the child’s education as well as their physical, emotional, and social development. Child abuse and neglect are of growing concern in schools throughout the world.
The International School of Panama, in keeping with our core beliefs and mission statement, has adopted a Child Protection Policy that will empower students, families and staff in matters related to the health, safety and care of children in attendance at our school.
This Child Protection Policy is the school’s commitment to do our utmost to prevent and protect children from abuse. It is a statement of intent that demonstrates the school's commitment to safeguard children from harm and makes clear to all its members what is required in case of a known or suspected case of abuse. All ISP faculty, staff, and employees, as well as all students, parents and other relevant community members and service providers associated with the school (the “ISP Community”), have a legal obligation to report suspected incidences of child abuse or neglect whenever they have reasonable cause to believe that a child has suffered or is at risk of suffering any type of abuse regardless of the location where the abuse takes place.
You can find detailed information on our Child Protection Policy at isp.edu.pa
SOCIAL EMOTIONAL LEARNING, WELLNESS AND STUDENT LEADERSHIP
As an integral part of The International School of Panama, we are committed to fostering a nurturing and inclusive environment that values character development, social-emotional learning (SEL), wellness, and student leadership. We are seeking individuals who not only possess the necessary qualifications for the role but also bring a deep understanding and experience in promoting SEL, wellness initiatives, and facilitating student leadership development. Successful candidates will actively contribute to our mission of empowering students to thrive academically and personally by incorporating these topics into their work.
OUR CORE VALUES
⭐️ Commitment to Excellence - We tackle challenges willingly and persevere in order to succeed.
⭐️ Compassion and Integrity - We care for, respect, and value one another
⭐️ Strength in Diversity - We embrace our differences, enrich our community, and make meaningful connections, ensuring our global mindedness.
⭐️ Innovative Spirit - We are creative and curious learners, empowered to adapt to a rapidly changing world.
⭐️ Lasting Impact - We contribute to a sustainable future by taking care of our planet and leaving our environment better than we found it.
OUR DEFINITION OF LEARNING
Learning is a journey of authentic discovery to develop understanding, skills, and character. This includes four principles:
📚 Learning is Iterative - We learn through our mistakes, providing us opportunities to be creative and find solutions.
📚 Learning is Exciting - We learn when we are inspired, challenged, and active.
📚 Learning is Meaningful - We learn and grow when we apply our knowledge, skills, and understandings to real-world situations.
📚 Learning is Social - We learn through sharing, interacting, and collaborating.
