Descripción del puesto
Security Concierge at ISP
- Reports to: Security/Transportation Coordinator
- Collaborates closely with: Operations, Transportation, Technology, Security, Admissions, Academic Assistants
Responsibilities: (Including but not limited to)
- Monitor and control access to the school through the main perimeter entrances, including the main gate
- Act as main gate concierge when requested
- Verify the identification and credentials of visitors, contractors, and deliveries.
- Maintain visitor logs and issue access passes as required.
- Monitor and control early departures of students with Pikmykid (Follow the created policy and workflow)
- Serve as a liaison between transportation companies and ISP parents when needed.
- Monitor Security Systems (CCTV, Access Control) if required
- Greet parents, students, and visitors courteously and professionally.
- Communicate effectively in English and Spanish with the ISP community.
- Conduct regular security checks around the entrance area and the immediate perimeter.
- Respond promptly to security incidents, emergencies, and alarms following school protocols.
- Report suspicious activities, safety hazards, or violations to the immediate Coordinator
- Support, evacuation and emergency procedures when needed.
- Collaborate with the security company and ISP security team to ensure consistent coverage and safe operations.
- Verification of emails entered into the ticketing system (security desk)
What you will do: Day-to-day tasks:
1) Access Control and Patrol
- Control entry and exit points, verifying that only authorized individuals enter the premises.
- Patrol designated areas to check threatening situations or suspicious behavior.
- Maintain visitor and employee logs.
- Always aware of the arrival of suppliers, visitors, and parents for meetings, activities, etc.
2) Incident Response and Reporting
- Respond to alarms and emergencies according to established protocols.
- Contact emergency services when necessary and provide assistance until they arrive.
- Write detailed incident reports documenting what occurred, actions taken, and any follow-up required.
3) Communication and Collaboration
- Communicate with all levels of the ISP community ( Faculty, Operations, Parents, Providers)
- Assist employees or visitors by answering questions or providing directions.
- Support or participate in emergency drills and help coordinate emergency preparedness.
What you bring: Characteristics this candidate needs to possess to excel in this position.
- Observation Skills
- Communication Skills
- Situational Awareness
- Problem-solving Abilities
- Customer Service skills
Qualifications: Necessary skills, knowledge, and experience to perform the job.
- High school diploma. Bachelor's degree preferred
- Proficiency in English
- Desire to learn more about campus security
- Strong interpersonal and collaboration skills
- High level of organization
- Ability to take independent initiative
- Cross-cultural sensitivity and an international mindset
- Previous experience in educational setting is preferred
Detalles
Nivel mínimo de educación: Tecnicatura/técnico (Graduado)
Tags:
Nosotros
ABOUT OUR SCHOOL
ISP is a non-profit, student-centered, independent school, inspiring lifelong learners for a future without borders. We are recognized as a leader in international education, offering world-class opportunities for students since 3 years old at Early Childhood Center to 12th grade.
The International School of Panama operates under the license of the Ministry of Education of Panama and is accredited by AdvancED. As an authorized IB World School, we offer the International Baccalaureate Program (IB) for students in grades 11 and 12. In addition, we offer the unique Innovation and Entrepreneurship Certificate and AdvancED certified STEM programs.
ISP CHILD PROTECTION POLICY STATEMENT
Schools strive to ensure that all children in their care are afforded a safe and secure environment in which to grow and develop. Child abuse and neglect are violations of a child’s human rights and are obstacles to the child’s education as well as their physical, emotional, and social development. Child abuse and neglect are of growing concern in schools throughout the world.
The International School of Panama, in keeping with our core beliefs and mission statement, has adopted a Child Protection Policy that will empower students, families and staff in matters related to the health, safety and care of children in attendance at our school.
This Child Protection Policy is the school’s commitment to do our utmost to prevent and protect children from abuse. It is a statement of intent that demonstrates the school's commitment to safeguard children from harm and makes clear to all its members what is required in case of a known or suspected case of abuse. All ISP faculty, staff, and employees, as well as all students, parents and other relevant community members and service providers associated with the school (the “ISP Community”), have a legal obligation to report suspected incidences of child abuse or neglect whenever they have reasonable cause to believe that a child has suffered or is at risk of suffering any type of abuse regardless of the location where the abuse takes place.
You can find detailed information on our Child Protection Policy at isp.edu.pa
SOCIAL EMOTIONAL LEARNING, WELLNESS AND STUDENT LEADERSHIP
As an integral part of The International School of Panama, we are committed to fostering a nurturing and inclusive environment that values character development, social-emotional learning (SEL), wellness, and student leadership. We are seeking individuals who not only possess the necessary qualifications for the role but also bring a deep understanding and experience in promoting SEL, wellness initiatives, and facilitating student leadership development. Successful candidates will actively contribute to our mission of empowering students to thrive academically and personally by incorporating these topics into their work.
OUR CORE VALUES
⭐️ Commitment to Excellence - We tackle challenges willingly and persevere in order to succeed.
⭐️ Compassion and Integrity - We care for, respect, and value one another
⭐️ Strength in Diversity - We embrace our differences, enrich our community, and make meaningful connections, ensuring our global mindedness.
⭐️ Innovative Spirit - We are creative and curious learners, empowered to adapt to a rapidly changing world.
⭐️ Lasting Impact - We contribute to a sustainable future by taking care of our planet and leaving our environment better than we found it.
OUR DEFINITION OF LEARNING
Learning is a journey of authentic discovery to develop understanding, skills, and character. This includes four principles:
📚 Learning is Iterative - We learn through our mistakes, providing us opportunities to be creative and find solutions.
📚 Learning is Exciting - We learn when we are inspired, challenged, and active.
📚 Learning is Meaningful - We learn and grow when we apply our knowledge, skills, and understandings to real-world situations.
📚 Learning is Social - We learn through sharing, interacting, and collaborating.
