Descripción del puesto

Job Purpose:

The Security Manager is responsible for strategically planning and delivering security and transportation services to ISP in order to promote a safe and secure environment for the school community, which includes staff, students, and visitors to the school premises. This position is responsible for providing strategic advice and feedback and immediately informing of any security threats to the Director of Operations and Head of School regarding matters of security, safety, and risk for the ISP community, collaborating with the contracted guarding company and school staff to maintain a high standard of security on campus. This role involves reviewing, modifying, and implementing updated security protocols to ensure the protection of life, limb, and property.

This position is also responsible for the school’s risk management, crisis, and emergency response program, safety and transportation program and to hire and mentor a team with outstanding security competencies.

• Reports to: Director of Operations
• Collaborates closely with: Leadership Team.

Responsibilities: (Including but not limited to)

• Prepare a crisis response plan, lead it and train the Leadership Team on its implementation so the team knows what to do in a case of an emergency
• Develop a committed, integrated, and competent team of security personnel, both internal and contracted. Maintain high standards and proactively lead change to develop team capabilities that meet ISP’s current and future security needs
• Develop, review, and implement guarding procedures on campus to ensure optimal security levels.
• Provide quality control for the guard force and uphold strict disciplinary procedures.
• Train staff and students in emergency procedures, conduct regular drills and monitor potential threats.
• Conducted perimeter assessments and investigated safety and security issues.
• Review, update, and implement emergency operating procedures, plan, lead & conduct drills, and provide staff induction on emergency protocols.
• Coordinate with the Emergency Response Team, liaise with external agencies, and manage emergency response.
• Take command during emergencies, manage roll calls, and assist in post-incident plans.
• Respond to emergencies, coordinate with external agencies, and assist in post-incident damage control.
• Enhance the school's capacity for handling multiple casualty events and neutralize threats using graduated force.
• Establish and report on the use of force protocols and ensure compliance among the security team.
• Maintain a physical presence during school hours and events, with quick response time during off-school hours.
• Be available 24/7 for emergencies and maintain physical fitness for appropriate response.
• Assist with safety and security-related duties as assigned by the Director of Operations.
• Strong and proven knowledge of security strategy and implementing physical security practices and technical security measures, including CCTV, access control, and managing/monitoring systems. Daily review of camera feeds during peak times and events with external visitors.
• Conduct foot patrols and security checks on campus to ensure a secure environment.
• Safety and risk assessment for internal and international travel
• Supervise and evaluate the Security staff
• Training on safety and risk for transportation companies, drivers, and monitors
• Constant monitoring of the level of risk and crime in the school and neighborhood’s environment.
• Support to parents in case they require assistance on issues related to school security topics & regulations
• Provide expert leadership to ISP in situations of crisis, including attendance on site, management of specific incidents, and provision of cross-functional support in response to critical issues.
• Child protection policy training & support for temporary maintenance contractors and new permanent maintenance staff.
• Periodic (monthly) security reviews and inspections of the buses providing transportation services
• Prepare & present annual Budget (Opex-Capex)
• Promote & implement savings opportunities from Opex & Capex whenever applicable
• Partner with Yondr
• Effectively manage key stakeholder relationships, including ISP security contractors, bus vendors, school personnel, students, visitors
• and external services that may be required in the case of an emergency
• Manage all aspects of the school transportation unit, including after-school and regular bus routes.
• Partner with PikMyKid and support staff and parents
• Oversee bus routes to ensure the transportation of students to and from school
• Manage operational school insurance and its supplier relationships
• Licensing, registration, maintenance, and inspection of all school vehicles
• Design or implement contingency security plans for buses transporting students
• Bus company's relationship management
• Respond to transportation inquiries in a timely and courteous manner
• Monitor student discipline in buses and report problems to the Leadership Team
• Weekly updates on his/her department to the Director of Operations
• Any additional duties relating to security management as directed

Requisitos

What you bring:

• Bachelor’s or Master’s Degree in a relevant discipline and extensive relevant experience
• Significant security experience in military, law enforcement, or at International Schools with the ability to apply this expertise in the ISP context.
• Proactive ways of working without reactive and corrective attitude
• Strong interpersonal communication and de-escalation skills.
• Proven ability to use graduated force and maintain the highest level of confidentiality.
• Organizational skills, initiative, and effective communication.
• Proficiency in technology applications for communication and operational purposes.
• Clean criminal records check and eligibility to work in Panama.
• Fluency in English is essential as it is the primary language of instruction and communication at the International School of Panama. C1 or C2 level
• Fluency in Spanish is essential as it is the official language of Panama and enables effective communication with local authorities, vendors, security personnel, and community members.
• Excellent written and verbal communications skills, including demonstrated experience in preparing written business cases and briefings for use at the Board level.
• High-level negotiation skills and proven ability to communicate effectively at a wide range of levels.
• Great presentation skills and public speaking
• Must possess a good financial acumen
• Proven experience developing and managing budget
• Experience in preparing & managing CAPEX & OPEX
• Experience in managing teams with coaching and mentoring skills