Descripción del puesto
Admissions Counselor at ISP
The admission Counselor will be responsible for overseeing the admission process, ensuring a smooth transition for new students, and maintaining strong relationships with parents. This role requires excellent communication skills, a deep understanding of the school's values, and the ability to manage various administrative skills.
- Reports to: Director of Strategic Enrollment Management
- Collaborates closely with: Prospective families, Head of Marketing & Communications, Principals, Assistant Principals, Counselors, Head of Alumni Relations, amongst others
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Responsibilities: (Including but not limited to)
- Serve as the primary point of contact for prospective parents from initial inquiry to enrollment & on-boarding
- Building and maintaining strong relationships with prospective families and strategic partners
- Process applications in the corresponding systems and with the corresponding teams to ensure comprehensive reviews of all candidates
- Conduct informative and welcoming school visits or virtual information sessions
- Support the Marketing team in creating promotional materials
- Track admissions data to identify trends and assess the effectiveness of recruitment strategies
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What you will do: Day-to-day tasks:
- On-campus tours and virtual information sessions
- Email and phone correspondence with prospective families and strategic partners
- Scheduling interviews and assessments that are part of the admissions process
- Prepare and lead Working Committee Sessions & support Enrollment Committee sessions
- Generate reports to assess the effectiveness of admissions strategies and identify areas of improvement enrollment
- Manage the use of the student information system & customer relationship management system to ensure robust data management
- Collaborate with various departments to continuously improve the process and understanding of all stakeholders involved
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What you bring:
- Characteristics this candidate needs to possess to excel in this position.
- Customer service and relationship management orientation
- Strong solution and action-oriented verbal and written communications skills
- Cultural sensitivity and awareness
- Organizational and time management skills
- A high degree of professionalism with deep dedication to continual growth and development
- Eagerness to collaborate with colleagues and willing to be flexible and adaptable
- Commitment to participating in the whole school experience including embodying our core values, mission, and definition of learning
Requisitos
Qualifications: Necessary skills, knowledge, and experience to perform the job.
- Bachelor Degree in Communications, Marketing, Business Administration or a related discipline
- Marketing, PR or customer service experience
- Fluent in English and Spanish, additional languages are highly valued!
- Data and technology proficiency
- Desire to learn more about education, teaching, and learning
- Strong interpersonal and collaboration skills
- High level of organization
- Ability to take independent initiative
- Cross-cultural sensitivity and an international mindset
- Previous experience is preferred
Detalles
Nivel mínimo de educación: Universitario (Graduado)
Tags:
Nosotros
ISP is a non-profit, student-centered, independent school, inspiring lifelong learners for a future without borders. We are recognized as a leader in international education, offering world-class opportunities for students since 3 years old at Early Childhood Center to 12th grade.
The International School of Panama operates under the license of the Ministry of Education of Panama and is accredited by AdvancED. As an authorized IB World School, we offer the International Baccalaureate Program (IB) for students in grades 11 and 12. In addition, we offer the unique Innovation and Entrepreneurship Certificate and AdvancED certified STEM programs.
ISP CHILD PROTECTION POLICY STATEMENT
Schools strive to ensure that all children in their care are afforded a safe and secure environment in which to grow and develop. Child abuse and neglect are violations of a child’s human rights and are obstacles to the child’s education as well as their physical, emotional, and social development. Child abuse and neglect are of growing concern in schools throughout the world.
The International School of Panama, in keeping with our core beliefs and mission statement, has adopted a Child Protection Policy that will empower students, families and staff in matters related to the health, safety and care of children in attendance at our school.
This Child Protection Policy is the school’s commitment to do our utmost to prevent and protect children from abuse. It is a statement of intent that demonstrates the school's commitment to safeguard children from harm and makes clear to all its members what is required in case of a known or suspected case of abuse. All ISP faculty, staff, and employees, as well as all students, parents and other relevant community members and service providers associated with the school (the “ISP Community”), have a legal obligation to report suspected incidences of child abuse or neglect whenever they have reasonable cause to believe that a child has suffered or is at risk of suffering any type of abuse regardless of the location where the abuse takes place.
You can find detailed information on our Child Protection Policy at isp.edu.pa
SOCIAL EMOTIONAL LEARNING, WELLNESS AND STUDENT LEADERSHIP
As an integral part of The International School of Panama, we are committed to fostering a nurturing and inclusive environment that values character development, social-emotional learning (SEL), wellness, and student leadership. We are seeking individuals who not only possess the necessary qualifications for the role but also bring a deep understanding and experience in promoting SEL, wellness initiatives, and facilitating student leadership development. Successful candidates will actively contribute to our mission of empowering students to thrive academically and personally by incorporating these topics into their work.
OUR CORE VALUES
Commitment to Excellence - We tackle challenges willingly and persevere in order to succeed.
Compassion and Integrity - We care for, respect, and value one another
Strength in Diversity - We embrace our differences, enrich our community, and make meaningful connections, ensuring our global mindedness.
Innovative Spirit - We are creative and curious learners, empowered to adapt to a rapidly changing world.
Lasting Impact - We contribute to a sustainable future by taking care of our planet and leaving our environment better than we found it.
OUR DEFINITION OF LEARNING
Learning is a journey of authentic discovery to develop understanding, skills, and character. This includes four principles:
Learning is Iterative - We learn through our mistakes, providing us opportunities to be creative and find solutions.
Learning is Exciting - We learn when we are inspired, challenged, and active.
Learning is Meaningful - We learn and grow when we apply our knowledge, skills, and understandings to real-world situations.
Learning is Social - We learn through sharing, interacting, and collaborating.
